We ship via Fedex, Postal Office to USA and Canada. Your standard shipping cost will be based on your total purchase amount using the below rate table. Next day and 2 day shipping are also available to US customers. We usually ship your order within the next business day. Standard delivery takes 1-5 business days. If an item is out of stock, we will notify you by e-mail and you may choose either to backorder or cancel. You will receive a tracking number once your order is shipped. You may check below map to see Fedex ground transit time.
Returns are free! All of your purchase at KingLinen are covered by our 30-day money-back guarantee. If for any reason you are not satisfied with any product you have purchased, you may return it for a full refund (less shipping and handling). Free Returns is available to delivery addresses in the 48 continental states only, excluding Alaska, Hawaii and Canada. Please contact us to request a pre-paid shipping label.
Please note: All return items must include original packaging and are in resalable condition. We will not accept any used, washed or damaged products.Please follow the instructions on the packing slip to return your package.
California residents are required to pay 7.75% sales tax.
All duties and taxes for Canadian orders are added automatically. Your order is delivered without any COD fees or duties/taxes. We prepay all taxes, duties and brokerage charges via Fedex brokerage. Your order will include 14% duties and 5% GST. Canadian orders are consolidated and shipped once every Friday. Orders placed after 2pm Friday will be shipped the following Friday. Transit time usually takes 7-10 business days.
If you cannot find answers to your questions here, please feel free to e-mail us.